Refund policy

Returns & Exchanges

For returns, exchanges, defects, or any other order issues, please contact us at [youremail@gtvinyldistribution.com] with a brief description of the problem. Photos are not required. We'll respond promptly to resolve your issue.

Please do not return items without prior authorization.

Important: All vinyl sales are final and non-returnable.

Packaging Guarantee

We use an industry-leading packaging system designed specifically to protect vinyl records during shipping. Standard double-boxing isn't enough - we use a specialized dual-box system with heavily reinforced corner protection to create an extremely rigid, damage-resistant package.

CDs are also packed with exceptional care in protective boxes - never padded envelopes.

Our packaging eliminates the frustration of bent LP corners, split seams, and cracked CD cases. Your order arrives in perfect condition, guaranteed.